ServiceNow Administrator/Developer SME

GovCIO is seeking a ServiceNow Administrator/Developer SME to support their USSS Network Operations and Security Center (NOSC) proposal. This hybrid remote position will require guidance from ITSM strategy, implementation considerations, and ServiceNow development work. The role involves administering ServiceNow applications and designing solutions.

Requirements

• Guide ITSM strategy, planning, and service delivery
• Contribute recommendations for ServiceNow implementation
• Design and configure ServiceNow modules and forms
• Administer ServiceNow applications, including security and workflow configurations
• Design and develop scoped applications
• Provide additional support based on subject matter expertise
• US citizenship required (Top Secret Clearance)
• 12+ years of IT experience

Benefits

• Employee Assistance Program
• Corporate Discounts
• Learning & Development platform
• Training, Education and Certification Assistance
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment