ServiceNow Analyst

Spektrum is seeking a ServiceNow Analyst to support the NATO Communication and Information Agency (NCIA) in Brussels, Belgium. The ideal candidate will have experience with ServiceNow, project management methodologies, and excellent inter-personal skills.

Requirements

• Formal certification in a recognised methodology for project management techniques e.g. PRINCE2 or PMI
• Formal certification in the ServiceNow SPM module Experience
• Thorough knowledge of the Service Now SPM module from a functional perspective
• Thorough knowledge and experience with project management methodologies e.g. PRINCE2 or PMI
• Sound knowledge and experience in the use of Microsoft office applications
• Experience developing and putting in place of new processes and procedures
• Experience in roles requiring excellent inter-personal skills and the ability to be responsive and sensitive to both external and internal customers and staff
• Familiar with principles of accounting and finance
• Excellent command of spoken and written English
• Experience in roles requiring taking initiative and a flexible approach allowing them to respond reliably and competently to changing requirements in a demanding environment

Benefits

• Hybrid working policy (2-3 days/week onsite)
• Some travel to other NATO sites may be required
• Valid National or NATO Secret personal security clearance