Link Solutions, Inc.

ServiceNow Analyst

Join Link Solutions, Inc. as a ServiceNow Analyst in Adelphi, MD. Leverage your ServiceNow skills to enhance platform operations. Requires 5+ years experience, ITIL, and ServiceNow certifications. Benefits include medical, dental, and paid holidays.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified System Administrator

Job description

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Posted on:
 
August 14, 2025

Link Solutions, Inc. is seeking a ServiceNow Analyst to join their team in Adelphi, MD. This role involves supporting the design, optimization, and operation of the ServiceNow platform, including requirements tracking, documentation, release coordination, and quality assurance. The ideal candidate will contribute to continuous platform improvement and ensure mission alignment with ITIL best practices.

Requirements

  • Must be a US Citizen
  • DoD Secret Clearance required
  • BA/BS Degree in Information Systems, Business Administration, Computer Science, or related discipline
  • At least five (5+) years of relevant experience working in a business analyst, system analyst, or ServiceNow support role
  • IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+, CCNA Security, GICSP, GSEC, SSCP, etc).
  • ServiceNow Certification (e.g., Certified System Administrator, Certified Implementation Specialist).
  • ITIL v4 certified.

Benefits

  • Paid holidays
  • Medical
  • Dental
  • Vision
  • Company-paid long and short-term disability
  • Life insurance
  • Referral bonuses
  • Relocation incentive program
  • Certification reimbursement program
  • Retirement

Requirements Summary

US citizenship required. DoD Secret Clearance & BA/BS in relevant field. 5+ years experience in Business or System Analyst roles, alongside current certifications are necessary.