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SWATX
ServiceNow Architect - AIOps & Service Management Integration
Join SWATX in Riyadh as a ServiceNow Architect, specializing in AIOps & Service Management Integration. Leverage 8-12 years of ITSM/ITOM expertise and certifications. Enjoy generous PTO and 401k matching.
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
Discovery
Event Management
IT Operations Management
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Event Management
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Mapping
Certified System Administrator
Job description
Posted on:
July 9, 2025
The ServiceNow Architect will design and deliver ServiceNow components for AIOps and Service Management Integration, with 8-12 years of experience in ServiceNow architecture and enterprise ITSM/ITOM implementations.
Requirements
- 8–12 years of experience in ServiceNow architecture and enterprise ITSM/ITOM implementations
- Demonstrated experience delivering ServiceNow-based AIOps and CMDB integration projects
- Strong technical knowledge in ServiceNow ITOM Event Management, Service Mapping and Discovery, CMDB Modeling and CI Relationships, Service Portfolio & Catalog Design
- Experience in building ServiceNow as a manager of managers, integrating external systems like Splunk, BMC, Dynatrace, and SolarWinds
- Familiar with MID Server design, orchestration, and ITOM Health dashboards
- ServiceNow Certified System Administrator or Certified Implementation Specialist (ITOM or CMDB) preferred
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
Requirements Summary
8-12 years of ServiceNow experience, strong technical knowledge, and ServiceNow certifications
