SSC HR Solutions

ServiceNow Architect - ITSM Pro

Join SSC HR Solutions as a ServiceNow Architect - ITSM Pro (Telecommute). Leverage 5+ years of ServiceNow ITSM expertise to design solutions, lead projects, and enhance ITIL processes. Benefits include health insurance, retirement plans, and more.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
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Incident Management
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Integration Hub
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
June 17, 2025

Design and implement ServiceNow ITSM solutions, provide technical leadership, and collaborate with stakeholders to translate requirements into technical solutions.

Requirements

  • 5+ years of hands-on experience with ServiceNow ITSM.
  • 10+ years of IT experience with senior-level roles.
  • Deep knowledge of ServiceNow ITSM modules.
  • Experience in ServiceNow architecture and implementation.
  • Strong understanding of ITIL processes.
  • Expertise in workflow automation and integrations.
  • ServiceNow certifications (CSA, CIS-ITSM and ITSM Pro, CAD preferred).
  • Excellent problem-solving and communication skills.
  • Ability to work in enterprise environments with multiple integration points.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement Plan
  • Paid time off
  • 401k Matching

Requirements Summary

5+ years of ServiceNow ITSM experience, 10+ years of IT experience, ServiceNow certifications, excellent problem-solving and communication skills