ServiceNow Architect– Health & Safety Module

Concentrix is seeking a seasoned ServiceNow Architect to design and implement robust ServiceNow solutions that align with organizational goals and IT strategy. The ideal candidate will possess deep expertise in ServiceNow architecture and integration techniques, particularly within the Health and Safety module.

Requirements

• Experience Level: Senior Level, 7-15 years of hands-on experience in ServiceNow
• ServiceNow Expertise: Deep understanding of ServiceNow architecture, components, and modules
• Module Proficiency: Expert in the Health and Safety module; experience with ITOM modules such as Discovery, Event Management, Service Mapping, and Orchestration
• Scripting and Development: Proficiency in ServiceNow scripting (JavaScript, GlideScript) and development, including business rules, client scripts, UI policies, and ACLs
• Integration Skills: Extensive knowledge of integration techniques (REST, SOAP, JDBC) and tools (MID Server, Integration Hub)
• Technical Skills: Proficiency in HTML, CSS, AngularJS for Service Portal and UI customization
• Additional Skills: Experience in data analytics (Tableau) is a plus
• Strategic Alignment: Ability to align ServiceNow implementations with business goals and create comprehensive roadmaps
• Performance Tuning: Expertise in performance tuning, optimization, and best practices for scalable solutions