Tanium

ServiceNow Architect

Join Tanium as a ServiceNow Architect in Durham, NC. Design and implement CSM solutions. Requires 8-10 years of ServiceNow experience and CIS-CSM certification. Benefits include health plans and 401(k).

ServiceNow Role Type:
ServiceNow Modules:
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Customer Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 23, 2025

Tanium is seeking a ServiceNow Architect to join their team in a hybrid role. This role involves designing, developing, and implementing ServiceNow solutions for CSM and Service Bridge, focusing on customer service management. The ideal candidate will collaborate with stakeholders to ensure high-quality solutions and provide technical guidance.

Requirements

  • Bachelor's Degree in Computer Science, IT or related field
  • 8-10 years of ServiceNow development and administration experience
  • 2+ years of ServiceNow technical architecture/design experience in CSM & TPSM
  • CIS-CSM certification
  • Experience configuring and managing Service Bridge
  • Strong knowledge of ServiceNow platform tools and technologies
  • Proficient in web development languages and frameworks
  • Excellent communication, collaboration, and problem-solving skills

Benefits

  • Medical, dental and vision plan
  • Family planning benefits
  • Health savings account
  • Flexible spending account
  • Transportation savings account
  • 401(k) retirement savings plan
  • Life, accident and disability coverage
  • Business travel accident insurance
  • Employee assistance programs
  • Disability insurance

Requirements Summary

Bachelor's degree in a related field. 8-10 years ServiceNow experience. 2+ years experience in technical architecture in CSM/TPSM. CIS-CSM certification