NTT DATA

ServiceNow Architect

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Consulting
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 10, 2025

NTT DATA Business Solutions is seeking a ServiceNow Architect to design, develop, and integrate ServiceNow solutions to meet business needs. The role involves bridging technology and business strategy, creating robust platforms, and collaborating with stakeholders. This position is part of a diverse and globally focused NTT DATA Group.

Requirements

  • Experience in a global implementation
  • Deep understanding of ServiceNow CSM and ITSM modules
  • Deep understanding of ServiceNow data model (CMDB and CSDM)
  • Good understanding of ServiceNow ITOM
  • Good understanding of integration hub
  • Practical experience development based on RIA technology & frameworks
  • Practical experience in integration of various platforms / products into one solution
  • Good written and spoken English knowledge
  • Cyberjaya, MY, 63000

Benefits

  • Diversity & Inclusion
  • Flexible working hours
  • Team-oriented corporate culture
  • Family-friendly childcare
  • Medical Insurance
  • Health Insurance
  • Optical and Dental Benefits
  • Parking
  • Professional technical training
  • SAP Learning Hub
  • Certification opportunities

Requirements Summary

Global implementation experience and ServiceNow expertise is crucial. Understanding of ServiceNow data model (CMDB and CSDM) is needed. Good understanding of integration hub is a plus