Guidehouse

ServiceNow Architect

Join Guidehouse as a ServiceNow Architect in McLean, VA. Lead ServiceNow implementations, leveraging GRC, SPM, ITSM expertise. 7+ years experience required.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
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Now Platform App Engine
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Service Catalog
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Service Portal
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management
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Certified System Administrator

Job description

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Posted on:
 
June 12, 2025

We are seeking a ServiceNow Architect to lead the overall architecture design and development of ServiceNow implementations, ensuring alignment with business objectives and best practices. The ideal candidate will have a minimum of 7 years of ServiceNow experience, supported by ServiceNow certifications and experience serving in an Architect role.

Requirements

  • Bachelor's degree
  • Minimum 7 years of ServiceNow experience supported by ServiceNow certifications (e.g., CSA, CIS, CAD) and experience serving in an Architect role
  • Experience with Software Development Lifecycle methodologies, deliverables, and controls
  • Expertise in ServiceNow Modules such as GRC, SPM, and ITSM, as well as with App Engine, Service Portal, and Scoped Apps
  • Experience guiding senior level clients on ServiceNow strategy and architecture
  • Strong experience with scripting (JavaScript, Glide, AngularJS), Flow Designer, and IntegrationHub
  • Proven experience designing and implementing complex ServiceNow integrations (REST, SOAP, MID Server)
  • Experience leading and mentoring junior ServiceNow team members
  • Well-rounded technology consulting experience desired, to include ability to define requirements, lead client meetings, facilitate UAT, and conduct trainings
  • Experience working in an Agile environment
  • Strong analytical, problem-solving skills
  • Ability to work effectively in a team environment
  • Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels
  • Ability to self-direct, prioritize, and manage multiple tasks and demands
  • Heightened attention to detail when developing technical solutions

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend

Requirements Summary

Bachelor's degree, 7+ years of ServiceNow experience, strong analytical and problem-solving skills