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Black Box
ServiceNow Architect
Join Black Box as a ServiceNow Architect in Bangalore. Leverage ITSM, CSM, FSM, ITBM, HR, and SecOps skills for enterprise-level projects.
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
IT Service Management
Integration Hub
Security Operations
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 27, 2025
This role requires an extensive IT professional with experience implementing projects within a large enterprise. The candidate will be proficient in configuring ServiceNow modules such as ITSM, CSM, FSM, ITBM, HR, and SecOps, and have strong technical skills in ServiceNow and third-party integration. They will also be involved in requirements gathering, customization, documentation, and mentoring.
Requirements
- Extensive IT experience working within a large enterprise on implementation projects.
- Proficient in configuring ServiceNow modules, including ITSM, CSM, FSM, ITBM, HR, and SecOps.
- Strong technical expertise in ServiceNow and third-party applications.
- Skilled in using Business Rules, Script Includes, UI Actions, Scheduled Jobs, Flow Designer, ServiceNow API, and Integration Hub.
- Participate in requirement-gathering sessions.
- Customize ServiceNow using UI Pages, UI Macros, CSS, HTML, and Jelly.
- Develop system documentation.
- Oversee upgrade cycles.
- Drive continuous improvement.
Requirements Summary
Extensive IT experience & ServiceNow implementation. Strong technical skills & customization capabilities
