Western Alliance Bank

ServiceNow Architect

Join Western Alliance Bank in Phoenix as a ServiceNow Architect. Leverage ITSM and ServiceNow expertise to design solutions. Competitive benefits included.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Configuration Management Database
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Event Management
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IT Asset Management
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IT Service Management
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Incident Management
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Integration Hub
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Event Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
December 30, 2024

We are seeking a highly skilled ServiceNow Architect with deep expertise in IT Service Management (ITSM), IT Asset Management and IT Operations. This individual will design and implement ServiceNow solutions to support critical business functions such as asset management, configuration management, incident management, change management, problem management, event management, and tool integrations.

Requirements

  • 7 years of IT experience, with a focus on ITSM, IT Operations, and Infrastructure.
  • 7 years of experience in ServiceNow development, architecture, and configuration.
  • Extensive experience with ServiceNow modules, including: Asset Management (HAM/SAM), Configuration Management (CMDB), Incident Management, Change Management, Problem Management, and Event Management.

Benefits

  • Competitive salaries
  • Ownership stake in the company
  • Medical and dental insurance
  • Time off
  • 401k matching program
  • Tuition assistance program
  • Employee volunteer program
  • Wellness program

Requirements Summary

7+ years of IT experience, 7+ years of ServiceNow development experience, extensive experience with ServiceNow modules