Capgemini

ServiceNow Architect (English/German)

Join Capgemini as a ServiceNow Architect in Kraków. Leverage your ServiceNow expertise to design ITSM solutions, lead projects, and enjoy hybrid work benefits.

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Consulting
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 21, 2025

As a ServiceNow Architect, you will be empowered to shape your career, supported by a collaborative community, and inspired to reimagine what's possible. You will provide top-level business and technology architecture consultancy services to clients, design ServiceNow-based ITSM solutions, and lead the creation of innovative digital offers.

Requirements

  • Experience in ServiceNow implementations as an Architect
  • Experience in designing architecture for core ITSM and at least 2 additional ServiceNow modules/features
  • Excellent communication skills to present technical problems and solutions to both technical and non-technical audiences
  • Able to define technical solutions aligned with client's business problems at an architectural and design level of detail
  • Able to effectively undertake challenges and have experience in leading a project and teams in a complex environment

Benefits

  • Well-being culture with medical care, private life insurance, and Multisport card
  • Access to over 70 training tracks with certification opportunities
  • Hybrid working model with ergonomic work from home
  • Continuous feedback and ongoing performance discussions
  • Diversity and inclusion with transparent performance management policy

Requirements Summary

Experience in ServiceNow, excellent communication, ability to define technical solutions, and leadership experience