ActiveSoft, Inc

ServiceNow Architect/Lead - Chandler, AZ (Onsite) - Fulltime Role

Join ActiveSoft, Inc as a ServiceNow Architect in Chandler, AZ. Lead enterprise implementations, optimize modules like ITSM & ITOM. 5+ years experience required.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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DevOps
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
August 6, 2025

We are seeking a Senior ServiceNow Architect to lead enterprise-level ServiceNow implementations and optimizations. You will be responsible for architecture, integration, customization, and strategic planning for multiple ServiceNow modules. This is a key leadership role requiring deep platform knowledge and strong collaboration with both business and technical stakeholders.

Requirements

  • Hands-on experience with one or more ServiceNow modules: ITOM, ITSM, HRSD, HAM, SAM, CSM, CRM
  • Integration experience with cloud platforms (AWS, Azure, etc.)
  • Expertise in automation tools and frameworks
  • Familiarity with DevOps and CI/CD practices for ServiceNow
  • Strong scripting and configuration experience in ServiceNow
  • Experience working in healthcare or SLED (State, Local, and Education) environments

Requirements Summary

5+ years of ServiceNow implementation experience with 3+ years in an architect/lead role. Requires advanced ServiceNow architecture, deep understanding of CSDM and CMDB, and strong integration skills (REST, SOAP)