Booz Allen Hamilton

ServiceNow Architect, Senior Manager

Join Booz Allen Hamilton as a Senior Manager, ServiceNow Architect in McLean, VA. Lead ServiceNow implementations, leveraging ITSM, ITOM, and CSM expertise.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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IT Operations Management
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IT Service Management
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Now Platform App Engine
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 22, 2025

As a ServiceNow Architect, Senior Manager, you will lead the design and configuration of a client's ServiceNow implementation architecture, developing low-code platforms and creating user-friendly solutions. You will work with a service management team to develop and configure ServiceNow applications and solutions, and advise the team on design, development, and modification of the ServiceNow platform.

Requirements

  • 10+ years of experience with developing ServiceNow solutions across platform applications including ITSM, ITOM, CSM, and custom applications
  • 10+ years of experience with architecting, designing, and implementing ServiceNow systems, solutions, and tools across the Platform for DoD or Federal organizations
  • Experience with Glidescripting, business rules, client scripts, data imports, out of the box config, custom apps, and development methods

Benefits

  • health, life, disability, financial, and retirement benefits
  • paid leave
  • professional development
  • tuition assistance
  • work-life programs
  • dependent care

Requirements Summary

10+ years of ServiceNow experience, knowledge of Glidescripting, business rules, client scripts, data imports, and custom apps