Booz Allen Hamilton

ServiceNow Architect, Senior Manager

Join Booz Allen Hamilton as a Senior Manager, ServiceNow Architect in McLean, VA. Lead ServiceNow implementations, leveraging 10+ years of expertise and certifications. Enjoy comprehensive benefits.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Master Architect

Job description

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Posted on:
 
May 22, 2025

As a ServiceNow Architect, Senior Manager, you will lead the design and configuration of a client’s ServiceNow implementation architecture and work with a service management team to develop and configure ServiceNow applications and solutions. You will have experience with developing ServiceNow solutions and architecting, designing, and implementing ServiceNow systems, solutions, and tools.

Requirements

  • 10+ years of experience with developing ServiceNow solutions
  • 10+ years of experience with architecting, designing, and implementing ServiceNow systems, solutions, and tools
  • Experience with Glidescripting, business rules, client scripts, data imports, out of the box config, custom apps, and development methods
  • Experience with requirements management and Agile development practices
  • ServiceNow Implementation Specialist Certifications, including at least one within ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HRSD and ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification

Benefits

  • Health benefits
  • Life, disability, financial, and retirement benefits
  • Paid leave, professional development, tuition assistance, work-life programs, and dependent care

Requirements Summary

10+ years of experience with ServiceNow, ServiceNow certifications, and experience with Glidescripting, business rules, and development methods