ServiceNow Asset Management

Velocity Staff is working with our client who is looking to hire an End User Specialist with strong ServiceNow IT Asset Management expertise on a full time, permanent basis.

Requirements

• Maintain IT software and hardware asset tracking data in ServiceNow Design
• Implement and manage asset, vulnerability, and Discovery integrations with other systems
• Develop, document, implement, maintain, and support asset and Discovery governance policies, processes, procedures, and standards
• Support the design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data
• Reconcile the CMDB data when exceptions are noted
• Develop scripts, workflows, and flows on the ServiceNow platform to automate tasks and integrations for the security and cybersecurity teams
• Provide software configuration and customization
• Perform day-to-day support and maintenance of workflows in conjunction with the ServiceNow admin team
• Perform data analysis to identify data inaccuracies
• Review, analyze, and design solutions for the Service Catalog
• Develop and implement hardware and software asset management processes and procedures
• Define standards and ensure guidelines and controls are maintained

Benefits

• Full-time employment
• Permanent position