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KPMG Global Services
ServiceNow Assistant Manager
Join KPMG Global Services as a ServiceNow Assistant Manager in Bangalore. Leverage your ServiceNow expertise in ITSM, ITOM, and more to drive solutions.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Knowledge Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 6, 2025
The ServiceNow Assistant Manager is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements.
Requirements
- Strong expertise in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application.
- Proficient in providing functional and Technical insight
- Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.)
- Exposure to ITIL Framework, IT Management Tools
- Strong verbal communication skills and ability to Establish a rapport with clients and colleagues
- Strong organizational and analytical skills
- Exceptional Interpersonal Skills & Ability to work Independently and with a team
- Ability to flexible to stretch and learn new Technologies/process whenever necessary
- Ability to work in second shift in India when required
- 7+ years of IT industry experience.
- Excellent attention to details, ability to multitask, and effective time management skills
- Knowledge of web-based development languages; specifically JavaScript, Ajax
- Exposure of ITSM Framework and ITIL
Benefits
- Strong expertise in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application.
- Proficient in providing functional and Technical insight
- Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.)
- Exposure to ITIL Framework, IT Management Tools
- Strong verbal communication skills and ability to Establish a rapport with clients and colleagues
- Strong organizational and analytical skills
- Exceptional Interpersonal Skills & Ability to work Independently and with a team
- Ability to flexible to stretch and learn new Technologies/process whenever necessary
- Ability to work in second shift in India when required
Requirements Summary
Strong expertise in ServiceNow platform development and integration, proficiency in web technologies, and strong communication and organizational skills
