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Citizant
ServiceNow Business Analyst - 100% Remote (REF1774S)
Join Citizant as a remote ServiceNow Business Analyst (REF1774S) in Chantilly, VA. Leverage ITSM, ITOM, and HRSD skills to enhance service delivery.
Consulting
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Human Resources Service Delivery
IT Operations Management
IT Service Management
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 19, 2025
The ServiceNow Business Analyst is key in bridging the gaps between IT business needs and the ServiceNow platform, gathering requirements, analyzing processes, and ensuring successful implementation of HR and Workplace Service Delivery solutions through ServiceNow.
Requirements
- Strong knowledge of ServiceNow modules (ITSM, ITOM, HRSD, etc.).
- Experience in business process analysis and workflow automation.
- Ability to create user stories, process flows, and functional specifications.
- Familiarity with Agile/Scrum methodologies.
- Strong analytical, critical thinking, and problem-solving abilities
Benefits
- Excellent compensation and benefits, as well as the opportunity for personal and professional development.
Requirements Summary
2+ years of overall software-related technical analysis experience, 2+ years of experience with agile work item management and agile-based requirement methods, A Bachelor's degree in a related field is preferred
Apply now
Chantilly
|
Virginia
United States
Entry Level
Remote
Full Time
135000-135000 USD/year
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