.svg)
Accenture Federal Services
ServiceNow Business Analyst
ServiceNow Business Analyst at Accenture Federal Services, Virginia. Design ITSM processes using ServiceNow platform with ITIL expertise. Requires Bachelor's, 3yrs ITSM experience, CSA certification. 401k, tuition reimbursement, PTO.
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
December 2, 2025
At Accenture Federal Services, we help the US federal government make the nation stronger and safer and life better for people. As a ServiceNow Business Analyst, you will design and implement IT Service Management processes within the ServiceNow platform, adhering to ITIL best practices.
Requirements
- Bachelor’s degree in information systems, computer science, or a related field
- 3 years of hands-on experience with ServiceNow ITSM modules
- Strong knowledge of ITIL concepts and experience designing ITSM workflows
- ServiceNow Certified System Administrator (CSA)
Benefits
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance
- Generous Paid Time Off
Requirements Summary
Bachelor's degree in information systems, computer science, or a related field, 3 years of hands-on experience with ServiceNow ITSM modules, and ServiceNow Certified System Administrator (CSA)
Apply now
|
Virginia
United States
Mid-Level
In-Person
Full Time
117700-179900 USD/year
