ServiceNow Business Analyst

The ServiceNow Business Analyst is responsible for leading ServiceNow projects, translating complex business requirements into technical designs and solutions, and collaborating with ServiceNow development teams. The role requires 5 years of ServiceNow implementation experience and a Bachelor's degree in Computer Science, Engineering, Business, or related field.

Requirements

• Must be able to OBTAIN and MAINTAIN a Federal or DoD 'SECRET' security clearance
• Ability to commute to client or corporate offices within the Washington, DC metropolitan area 2-3 days per week
• Agile, SCRUM or SAFe certifications
• Experience with Software Development Lifecycle methodologies, deliverables, and controls
• Excellent verbal and written communication skills
• Knowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM, as well as with App Engine and Scoped Apps
• Experience working in an Agile environment
• Strong analytical, problem-solving skills
• Ability to work effectively in a team environment
• Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels
• Ability to self-direct, prioritize, and manage multiple tasks and demands

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend