ServiceNow Business Analyst

Act as the liaison between the business and IT organizations in order to provide technical solutions that meet user needs and improve business performance by assisting with the technical analysis of business requirements, problem solving and troubleshooting as part of a larger project team.

Requirements

• Experienced in Story writing in ServiceNow JIRA, SDLC Agile module, Visio and expected outcomes based on customer communication.
• Excellent documentation and communication skills and strong attention to detail required.
• Good to have Knowledge of Modules - Vulnerability Response, Security Incident response & Threat intelligence
• Good to have knowledge – GRC & Security Operations Center.
• Understanding of basics of REST and SNOW Integration
• Good to have knowledge of Service Portal & Workspaces.
• Ability to recognize potential and actual issues, need and opportunities for improvement in the implementation.
• Close collaboration with Developer, Solution architects and other team members for the requirements and associated functionality.
• Demonstrate strong ability to evaluate constraints, risks, and dependencies.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance