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Envision Employment Solutions
ServiceNow Business Analyst
Join Envision Employment Solutions as a ServiceNow Business Analyst in Cairo. Analyze IT processes, configure ServiceNow, and train users. ITIL knowledge required. Competitive salary and benefits.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
January 23, 2025
Envision Employment Solutions is seeking a ServiceNow Business Analyst for a global consulting partner. The role involves process analysis and design, ServiceNow configuration and administration, and user training. Flexibility to work in US time and abroad is required.
Requirements
- Conduct in-depth analysis of IT processes.
- Design and document new or improved processes.
- Configure ServiceNow to support business requirements.
- Collaborate with stakeholders to gather and document requirements.
- Develop and execute test cases.
- Conduct user acceptance testing.
- Provide training and support to end-users.
- Monitor ServiceNow performance and identify areas for optimization.
- Stay up-to-date with ServiceNow features.
Benefits
- Competitive Salary
- Social and medical insurance
Requirements Summary
Strong ITIL knowledge, ServiceNow experience, analytical skills, and communication abilities. ITIL certification is a plus.
