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Apside
ServiceNow Business Analyst
Join Apside as a ServiceNow Business Analyst to define requirements for CSM/IRM implementations. 5+ years experience required. Benefits include health insurance and retirement plan.
Staffing Agency/Recruiter
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Customer Service Management
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 28, 2025
The ServiceNow Business Analyst will elicit and validate business requirements for customer inquiries and onboarding tasks, collaborating with stakeholders and Architecture Owners to define and document requirements for ServiceNow implementation.
Requirements
- Bachelor’s degree in business administration, Information Technology, or a related field with at least 5 years of experience.
- Proven experience as a Business Analyst in CSM and or IRM.
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with Azure DevOps and requirement management.
Benefits
- health insurance
- retirement plan
- paid time off
- other benefits
Requirements Summary
5+ years of experience as a Business Analyst, with strong analytical and problem-solving skills
