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Fresenius Group
ServiceNow Business Analyst
Join Fresenius Group in Bangalore as a ServiceNow Business Analyst. Leverage your 5+ years of ServiceNow expertise in Finance and Procurement. Competitive benefits!
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Change Management
IT Asset Management
IT Service Management
Knowledge Management
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 28, 2025
We are seeking a ServiceNow Business Analyst to work closely with stakeholders for system enhancement, perform system testing and analysis, and provide day-to-day support to end-users and agents.
Requirements
- 5+ years of experience in ServiceNow supporting Finance, Accounting, Procurement and/or other financial transformation
- Knowledgeable with up-to-date technology such as AI, chat bot, virtual agent, RPA and automation
- Experience working with Knowledge Base management
- Experience and familiarity with SAP, Celonis, Basware, Ariba and Concur a plus
- Exposure with OKTA, Workday and active directory
- Knowledgeable in project management and change management
- Effective communication skills for dealing with Finance, IT and other business partners
- Prior experience working in the field of Finance, Accounting and/or Procurement
Requirements Summary
5+ years of ServiceNow experience, knowledge of AI, RPA, and automation, and experience in Finance, Accounting, and Procurement
