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NTT DATA Services
ServiceNow Business Analyst HRSD
Join NTT DATA in Delhi as a ServiceNow Business Analyst HRSD. Leverage 5+ years of ITSM/HRSD experience and ServiceNow expertise to drive Agile projects.
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Configuration Management Database
Human Resources Service Delivery
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 9, 2025
NTT DATA is seeking a ServiceNow Business Analyst HRSD with 5+ years of experience to join our team in Delhi. The ideal candidate will have expertise in ServiceNow modules, Agile methodologies, and experience working in ITSM and HRSD environments.
Requirements
- 5+ years of hands-on experience as a Business Analyst in ITSM and HRSD environments
- Proven experience working with ServiceNow modules such as Incident, Problem, Change, Knowledge, CMDB, and Service Catalog
- Strong understanding of Agile/Scrum methodologies and experience working in Agile teams
Requirements Summary
5+ years of experience as a Business Analyst in ITSM and HRSD environments, expertise in ServiceNow modules, and Agile methodologies
