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QTS Data Centers
ServiceNow Business Process Owner
Join QTS Data Centers in Suwanee, GA as a ServiceNow Business Process Owner. Lead process design and improvement on the ServiceNow platform. Requires 5 years of experience and ITIL knowledge.
Consulting
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 28, 2025
QTS is seeking a ServiceNow Business Process Owner to lead the design, implementation, and continuous improvement of business processes within the ServiceNow platform. The successful candidate will work closely with stakeholders to understand their needs and translate them into effective ServiceNow solutions.
Requirements
- Bachelor’s degree in Business Administration, Information Technology, or a related field
- 5 years experience working with the ServiceNow platform as a Business Analyst, Process Owner or equivalent role
- Strong understanding of ITIL principles and their application within ServiceNow
- Experience with ServiceNow implementation methodologies and best practices
- Proven ability to gather and document business requirements, develop process flows, and create functional specifications
Requirements Summary
Bachelor’s degree in Business Administration, Information Technology, or a related field; 5 years experience working with the ServiceNow platform; Strong understanding of ITIL principles and their application within ServiceNow
