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Black Box
ServiceNow Certified System Developer
Consulting
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Customer Service Management
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
March 5, 2025
The ServiceNow Developer is responsible for designing, developing, and implementing ServiceNow solutions to support business requirements across IT Service Management, IT Operations Management, Customer Service Management, and other modules. This role involves technical leadership, architectural guidance, and optimization of ServiceNow capabilities, along with leading teams and ensuring data consistency.
Requirements
- Strong expertise in ServiceNow platform and best practices
- Experience with ServiceNow modules (ITSM, ITOM, ITBM, CSM, HRSD, FSM, S2P)
- Proficiency in JavaScript, Glide API, Flow Designer, Business Rules, UI Policies, and Client Scripts
- Knowledge of REST, SOAP APIs, MID Server, and integration methodologies
- Experience with ServiceNow Performance Analytics, Reporting, and CMDB
- Bachelor’s or master’s degree in computer science, IT, or a related field
- ServiceNow Certified System Administrator (CSA) – Required
- ServiceNow Certified Implementation Specialist (CIS) – Preferred
- ServiceNow Certified Application Developer (CAD) – Preferred
Requirements Summary
BS/MS in IT/CS or related field. CSA & CIS (preferred). ServiceNow experience is key
