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ServiceNow Change Manager
ServiceNow Change Manager at Apside (Poste). Lead digital transformation change management, develop implementation plans, conduct stakeholder assessments, facilitate training & adoption. Requires ServiceNow experience, workshop facilitation, stakeholder management skills.
Job description
This ServiceNow change management consultant role is focused on supporting the client's digital transformation projects by providing change management support for ServiceNow implementations. The role involves developing change management plans, conducting stakeholder impact assessments, leading kick-off meetings, and facilitating training, adoption, and risk mitigation. The consultant will also participate in Hypercare sessions and contribute to postmortems for improved future implementations.
Requirements
- Experience developing and implementing change management plans to support digital transformation projects
- Experience working with services, federal crown corporations
- Workshop facilitation skills
