ServiceNow CMDB Associate 2

We are seeking a highly motivated and enthusiastic Fresh Graduate with a passion for technology to join our ServiceNow Center of Excellence as a Developer & Administrator. This is an excellent opportunity for a recent graduate to launch their IT career, gain hands-on experience with a leading cloud-based platform, and develop a diverse skillset in both ServiceNow development and administration.

Requirements

• Participate in the full lifecycle of ServiceNow development, including requirements gathering, design, development, testing, and deployment.
• Assist in the configuration and customization of the ServiceNow platform, including forms, lists, workflows, business rules, UI policies, and notifications.
• Contribute to the development of custom applications and integrations within the ServiceNow environment using technologies such as JavaScript, GlideScript, and REST/SOAP APIs.
• Support the administration and maintenance of the ServiceNow platform, including user and group management, security configurations, and system updates.
• Troubleshoot and resolve ServiceNow-related issues, providing timely and effective support to end-users.
• Create and maintain technical documentation for ServiceNow configurations, customizations, and processes.
• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions within ServiceNow.
• Stay up-to-date with the latest ServiceNow features, functionalities, and best practices.
• Participate in testing and quality assurance activities to ensure the stability and reliability of ServiceNow solutions.
• Contribute to the continuous improvement of our ServiceNow platform and processes.