ServiceNow Configuration Management Database Technical Lead position is open at CACI. The successful candidate will manage and provide technical oversight of the CMDB design, provide guidance and leadership to the ServiceNow teams, and work alongside other EITaaS service teams. The role requires 10+ years of relevant experience and a Bachelor’s Degree (or 15 yrs without a degree).
Requirements
- Active secret clearance OR ability to obtain a secret clearance
- 10+ years of relevant experience
- Bachelor’s Degree (or 15 yrs without a degree)
- ServiceNow Certified System Administrator certifications
- Experience recommending commercial solutions to the DoD, especially in the CMDB and asset space
- Experience reviewing reports of computer equipment production, malfunction, and maintenance to determine and address problems
- Experience supporting architecture design, development, implementation, and maintenance, especially related to CMDB and asset management
- Broad and deep understanding in ServiceNow ITSM & CMDB platform execution
- Experience managing ServiceNow dev teams in conceiving, planning, and conducting research and analysis for complex technological problems of considerable scope
- Experience with coordinating multiple workstreams across the teams to ensure timeline delivery of major capabilities
- Excellent interpersonal and communication skills needed to work with business partners, engineering teams, and users
- 3+ years’ experience leading development teams
- 3+ years’ experience working in ServiceNow CMDB
- Strong analytical and strategic thinking skills with a service-oriented mindset
- Good team player with a strong willingness to participate and help others
- Ability to work in a fast-paced environment with self-motivation
Benefits
- Comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
- Flexible time off benefit
- Robust learning resources