CACI International Inc

ServiceNow Configuration Management Database Technical Lead

Join CACI as a ServiceNow CMDB Technical Lead in Chantilly, VA. Leverage 10+ years of ServiceNow expertise, lead teams, and enjoy comprehensive benefits.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
June 2, 2025

ServiceNow Configuration Management Database Technical Lead position is open at CACI. The successful candidate will manage and provide technical oversight of the CMDB design, provide guidance and leadership to the ServiceNow teams, and work alongside other EITaaS service teams. The role requires 10+ years of relevant experience and a Bachelor’s Degree (or 15 yrs without a degree).

Requirements

  • Active secret clearance OR ability to obtain a secret clearance
  • 10+ years of relevant experience
  • Bachelor’s Degree (or 15 yrs without a degree)
  • ServiceNow Certified System Administrator certifications
  • Experience recommending commercial solutions to the DoD, especially in the CMDB and asset space
  • Experience reviewing reports of computer equipment production, malfunction, and maintenance to determine and address problems
  • Experience supporting architecture design, development, implementation, and maintenance, especially related to CMDB and asset management
  • Broad and deep understanding in ServiceNow ITSM & CMDB platform execution
  • Experience managing ServiceNow dev teams in conceiving, planning, and conducting research and analysis for complex technological problems of considerable scope
  • Experience with coordinating multiple workstreams across the teams to ensure timeline delivery of major capabilities
  • Excellent interpersonal and communication skills needed to work with business partners, engineering teams, and users
  • 3+ years’ experience leading development teams
  • 3+ years’ experience working in ServiceNow CMDB
  • Strong analytical and strategic thinking skills with a service-oriented mindset
  • Good team player with a strong willingness to participate and help others
  • Ability to work in a fast-paced environment with self-motivation

Benefits

  • Comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
  • Flexible time off benefit
  • Robust learning resources

Requirements Summary

10+ years of experience in ServiceNow Configuration Management Database (CMDB) and IT Service Management (ITSM) with a Bachelor’s Degree (or 15 yrs without a degree)