Capgemini

ServiceNow Consultant

Join Capgemini in Stockholm as a ServiceNow Consultant. Leverage ITIL and ServiceNow skills to design and implement solutions. Benefits include career growth and a global community.

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Consulting
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Entry Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
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Integration Hub
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Field Service Management
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
May 1, 2025

Join Capgemini as a ServiceNow Consultant and help leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Work with customers to research, design, develop, and deliver innovative solutions to improve their business processes.

Requirements

  • Several years of technical and functional experience with ITIL Service Management processes
  • Experience designing, developing, testing, implementing, and maintaining ServiceNow platform and integrations
  • ServiceNow Certified System Administrator
  • Strong interpersonal, communication, facilitation, and influencing skills
  • Experience in managing an application, Agile/Scrum skills, ITIL Practitioner
  • Demonstrable experience with MS Office applications: Word, Excel, Outlook, PowerPoint, SharePoint, Project, Visio.
  • Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture, and worked integration with other applications
  • Experience in designing/developing/configuring architecture for ServiceNow modules/features as a minimum (ITSM, ITOM, HR, SAM, ITBM, CSM, FSM, SecOps, GRC, Orchestration)
  • Experience within Multi Service Provider (MSP) solutioning based on ServiceNow
  • Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, JSON, SOAP
  • General Understanding of Database technologies such as SQL, MySQL, Oracle
  • Experience in planning and execution of ServiceNow upgrades
  • ITIL Certified
  • Knowledge in Swedish and a valid working permit for Sweden are required

Benefits

  • Chance to shape your career in the way you'd like
  • Collaborative community of colleagues around the world
  • Ability to reimagine what's possible

Requirements Summary

Several years of experience with ITIL Service Management processes, ServiceNow Certified System Administrator, strong interpersonal skills, experience in managing an application and knowledge of web-based systems architecture