ServiceNow Consultant

Join Capgemini as a ServiceNow Consultant and help leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Work with customers to research, design, develop, and deliver innovative solutions to improve their business processes.

Requirements

• Several years of technical and functional experience with ITIL Service Management processes
• Experience designing, developing, testing, implementing, and maintaining ServiceNow platform and integrations
• ServiceNow Certified System Administrator
• Strong interpersonal, communication, facilitation, and influencing skills
• Experience in managing an application, Agile/Scrum skills, ITIL Practitioner
• Demonstrable experience with MS Office applications: Word, Excel, Outlook, PowerPoint, SharePoint, Project, Visio.
• Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture, and worked integration with other applications
• Experience in designing/developing/configuring architecture for ServiceNow modules/features as a minimum (ITSM, ITOM, HR, SAM, ITBM, CSM, FSM, SecOps, GRC, Orchestration)
• Experience within Multi Service Provider (MSP) solutioning based on ServiceNow
• Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, JSON, SOAP
• General Understanding of Database technologies such as SQL, MySQL, Oracle
• Experience in planning and execution of ServiceNow upgrades
• ITIL Certified
• Knowledge in Swedish and a valid working permit for Sweden are required

Benefits

• Chance to shape your career in the way you'd like
• Collaborative community of colleagues around the world
• Ability to reimagine what's possible