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Leidos
ServiceNow Consultant
ServiceNow Consultant at Leidos, Canberra. Design/configure ITSM modules, lead integrations, champion best practices. ITSM background required. Competitive benefits, 4-day week.
Consulting
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Change Management
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
October 29, 2025
We're looking for an experienced ITSM Specialist with a background as a ServiceNow Solution Architect, Developer, Technical Business Analyst or System Administrator to join our team as a ServiceNow Consultant. The role combines business process analysis with deep technical capability, requiring strong communication, stakeholder engagement, and a customer-focused mindset.
Requirements
- Develop and maintain ServiceNow solutions
- Contribute to organisational change management, training, and user enablement
- Design and configure ServiceNow modules and integrations
- Champion platform best practices for development, deployment, release, and Evergreen maintenance
- Lead and collaborate across teams
- Coordinate platform operations
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
Experience as a ServiceNow Solution Architect, Developer, Technical Business Analyst or System Administrator, with a background in ITSM and a degree in Computer Information Systems or equivalent
