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Devoteam
ServiceNow Customer Workflows Business Lead (m/w/d)
ServiceNow Customer Workflows Business Lead at Devoteam (Nuremberg). Lead digital transformation with 5+ years CWF expertise, pre-sales skills, and C-Level management. Flexible work, training, international growth.
Consulting
Mid-Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 5, 2025
We are looking for a ServiceNow Customer Workflows Business Lead to shape digital transformation at enterprise level and develop business areas. As a key partner to leading cloud and service providers, we invite you to shape the digital future with us.
Requirements
- At least 5 years of experience in the Customer Workflows area in a consulting role
- In-depth knowledge of ServiceNow CWF (or comparable solutions like Salesforce)
- Experience in pre-sales, offer creation, and C-Level stakeholder management
- Proven experience in leading projects and teams
- Very good consulting and soft skills (structured analysis, presentations, moderation)
- Fluent German and English
Benefits
- Flexible work models
- Company car and job bike leasing with attractive tax benefits
- Modern IT equipment
- Various training offers through our Devoteam Academy
- International development opportunities
- Corporate benefits
- Comprehensive additional benefits
- Structured onboarding process
- Attractive bonuses for referrals
- Modern and centrally located offices
- Get-togethers, parties, and team events
Requirements Summary
At least 5 years of experience in Customer Workflows, in-depth knowledge of ServiceNow CWF, and experience in pre-sales and C-Level stakeholder management
