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ServiceNow Customer Workflows Business Lead (m/w/d)
ServiceNow Customer Workflows Business Lead at Devoteam, Leipzig. Lead CWF projects, manage stakeholders, drive pre-sales. 5+ yrs consulting exp required. Flexible work, training, international growth.
Job description
As an international, technology-independent consulting firm with over 25 years of experience, we are renowned experts in digital strategies, platform technologies, cybersecurity, and corporate transformation. We work with more than 10,000 Tech- and Business-Leaders worldwide and have around 5,000 certifications. Our role as a strategic key partner is underscored by leading cloud and service providers such as AWS, Google Cloud, Microsoft, Salesforce, ServiceNow, and SAP. We invite you to join us in shaping the digital future and developing innovative visions and solutions for our customers. At Devoteam, you will find a modern work culture - flexible, trust-based, and focused on your personal development.
Requirements
- At least 5 years of experience in the Customer Workflows area in a consulting role
- Fundamental knowledge of ServiceNow CWF (or comparable solutions like Salesforce)
- Experience in pre-sales, bid creation, and C-level stakeholder management
- Proven experience in leading projects and teams
- Very good advisory and soft skills (structured analysis, presentations, moderation)
- Fluent German and English
Benefits
- Flexible work models - whether remote or hybrid - with individually planned working hours and locations
- Company car and bike leasing with attractive tax benefits
- Modern IT equipment - you decide which working device best suits you
- Various training offers through our Devoteam Academy, including certified training and language courses
- International development opportunities for your personal career boost at Devoteam
- Corporate benefits with a wide range of offers in various areas
- Comprehensive additional benefits such as company pension, direct insurance, and capital-forming benefits
- Structured onboarding process with integration day and mentor program for your successful start with us
- Attractive bonuses when you recruit new colleagues for us
- Modern and centrally located offices
- Get-togethers, parties, and team events for exchange and joint fun
