ServiceNow Customer Workflows Business Lead (m/w/d)

As an international, technology-independent consulting company, we are recognized experts in digital strategies, platform technologies, cybersecurity, and business transformation. We invite you to join us in shaping the digital future and developing innovative visions and solutions for our customers.

Requirements

• At least 5 years of experience in the Customer Workflows environment in a consulting role
• In-depth knowledge of ServiceNow CWF (or comparable solutions like Salesforce)
• Experience in pre-sales, offer preparation & C-level stakeholder management
• Proven experience in leading projects and teams
• Very good consulting and soft skills (structured analysis, presentations, moderation)
• Fluent German and English

Benefits

• Flexible work models - whether remote or hybrid - with individually planned working hours and locations
• Company car and job bike leasing with attractive tax benefits
• Modern IT equipment - you decide which work device best suits you
• A wide range of training and further education opportunities through our Devoteam Academy, including certified training and language courses
• International development opportunities for your personal career boost at Devoteam
• Corporate benefits with a wide range of offers in various areas
• Comprehensive additional benefits such as occupational pension provision, direct insurance, and capital-forming benefits
• A structured onboarding process with Integration Day and Mentorship Program for your successful start with us
• Attractive bonuses if you attract new colleagues for us
• Modern and centrally located offices
• Get-togethers, parties, and team events for exchange and fun