ServiceNow Customer Workflows Business Lead (m/w/d)

As an international, technology-independent consulting firm, we are recognized experts in digital strategies, platform technologies, cybersecurity, and business transformation. We invite you to join us in shaping the digital future together and developing innovative visions and solutions for our customers.

Requirements

• At least 5 years of experience in the Customer Workflows field in a consulting role
• Funded knowledge in ServiceNow CWF (or comparable solutions like Salesforce)
• Experience in pre-sales, offer creation, and C-level stakeholder management
• Proven experience in leading projects and teams
• Very good consulting and soft skills (structured analysis, presentations, moderation)
• Fluent German and English

Benefits

• Flexible work models – remote or hybrid – with individually planned working hours and locations
• A company car and bike leasing with attractive tax benefits
• Modern IT equipment – you decide which working device best suits you
• A variety of further training offers through our Devoteam Academy, including certified training and language courses
• International development opportunities for your personal career boost at Devoteam
• Corporate benefits with a wide range of offers in various areas
• Comprehensive additional services such as company pension, direct insurance, and capital-forming benefits
• Attractive bonuses when you inspire new colleagues for us
• Modern and centrally located offices
• Get-togethers, parties, and team events for exchange and fun