We are seeking an experienced ServiceNow Developer to join our team in Trenton, NJ. This hybrid role is ideal for a local candidate who is passionate about automating IT service management workflows and thrives in a dynamic, collaborative environment.
Requirements
- 7+ years of technical business analyst experience.
- 3+ years of hands-on experience with ServiceNow workflow configuration.
- Proven experience in automating workflows in a service management platform.
- Deep understanding of ServiceNow and its application in workflow automation.
- Experience with IT Service Management tools, preferably ServiceNow.
- Strong technical problem-solving skills.
- Excellent communication skills, with the ability to convey complex concepts clearly.
- Bachelor's Degree in a related field.
- Familiarity with ITIL/Service Management frameworks.
- Experience in process improvement and value stream mapping.
- Ability to identify and eliminate non-value-added steps in workflows.
- Experience in defining KPIs and creating performance reports.
Benefits
- TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.