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ServiceNow
Senior Engagement Manager
Consulting
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Configuration Management Database
Customer Service Management
Human Resources Service Delivery
IT Service Management
Now Platform App Engine
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Certified System Administrator
Job description
Posted on:
September 12, 2025
ServiceNow is seeking a Senior Engagement Manager to oversee the delivery of client-defined solutions within ServiceNow's AI-enhanced cloud platform. This role involves leading a team, managing governance, tracking progress, and ensuring alignment with customer goals. The company focuses on making work smarter for its customers, and the ideal candidate will drive delivery of complex engagements.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes.
- 5+ years of experience in a professional services organization, or equivalent education/experience.
- Industry domain expertise in the SaaS environment.
- Ability to travel up to 40%.
Benefits
- Flexible work arrangements
- Remote work options
Requirements Summary
5+ yrs in professional services; relevant education. SaaS domain expertise; ability to travel up to 40%
