ServiceNow Developer

Homecare Homebase is hiring a ServiceNow Developer to work in a hybrid role, focusing on deploying and maintaining the CMDB and CSDM service models and supporting processes. The ideal candidate has 3+ years of experience in ServiceNow development, knowledge of ITIL processes, and experience working on a Scrum team.

Requirements

• 3+ years as a ServiceNow Developer
• Experience developing in ITSM: Incident, Problem, Change, Service Catalog
• Experience developing in ITOM: Event Management, CMDB, Discovery, Service Mapping
• Experience with Service Portals, Flow Designer, Workflow, Virtual Agent Topics, Integration Hub, Scoped Applications, Test Management and ATF
• 2+ years as member of an Agile, Scrum, or Kanban team
• 1+ years as an ITOM Administrator
• Broad general knowledge of IT infrastructure topology
• Knowledge of the ITIL framework and ServiceNow CSDM model
• Strong communication skills and knowledge of database fundamentals
• Bachelor's degree in a technical field (or equivalent experience)
• ServiceNow System Administration and any of the following certifications: ServiceNow Certified Application Developer, ITIL Foundations, ServiceNow Discovery Fundamentals, ServiceNow Certified Implementation Specialist – Discovery, ServiceNow Advanced System Administration, Scripting in ServiceNow, ITIL SACM, CCNA or equivalent, MCSA, RHCSA

Benefits

• Work in a culture that is guided by values of caring, action, respect, excellence, and smile
• Make a difference in patient care with the software provided by Homecare Homebase
• Collaborate with a talented technology team
• Receive education and training opportunities
• Work remotely and in-person as a hybrid employee