ServiceNow

Hyperscaler Program Director

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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DevOps
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Human Resources Service Delivery
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IT Asset Management
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IT Operations Management
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
September 12, 2025

ServiceNow is seeking a Hyperscaler Program Director to lead strategic initiatives across AWS, Azure, and GCP partners. The role focuses on scaling ServiceNow's Hyperscaler motion, optimizing program execution, and enabling commercial success through operational excellence. The ideal candidate will be strategic, possess strong leadership and communication skills, and be familiar with project management methodologies.

Requirements

  • 10+ years in GTM operations, strategic program management, or business transformation in enterprise SaaS
  • Proven experience leading hyperscaler or cloud transformation initiatives
  • Strong understanding of regulated markets, data center strategy, and partner ecosystems
  • Excellent communication, stakeholder management, and analytical skills
  • Ability to thrive in a fast-paced environment
  • Strong problem-solving skills and a proactive approach to challenges
  • Excellent interpersonal skills to facilitate collaboration
  • Experience with project management software and tools

Benefits

  • health plans
  • flexible spending accounts
  • a 401(k) Plan with company match
  • ESPP
  • matching donations
  • flexible time away plan and family leave programs

Requirements Summary

10+ years of program/GTM experience. Expertise in leading cloud/SaaS initiatives. Strong project & communication skills. Bachelor's degree required