We are seeking a ServiceNow developer to join our team in Bangalore, India. The successful candidate will design, develop, and implement custom solutions in ServiceNow to streamline and automate Software Asset Management (SAM) processes, focusing on SaaS license management.
Requirements
- Strong experience with ServiceNow development, including JavaScript, ServiceNow scripting (Business Rules, Client Scripts, Script Includes), Flow Designer, Service Catalog, and integrations.
- Understanding of Physical Data Model Architecture of ServiceNow SAM, CMDB/CSDM.
- Understanding of software licensing models (e.g., per-user, per-device, subscription-based).
- Familiarity with compliance requirements and vendor audits (e.g., Microsoft, Oracle, Adobe).
- In-depth knowledge of ServiceNow Software Asset Management (SAM) processes and module configuration, especially for SaaS license management.
- Expertise in integrating ServiceNow with third-party applications and APIs, including Adobe Creative Cloud and JetBrains, for automated data synchronization.
- Familiarity with SaaS license management best practices, including understanding of entitlement models, usage metrics, and license compliance.
- Experience working with ServiceNow Performance Analytics, reporting, and dashboards to track software asset usage and compliance.