ServiceNow Developer (ESOM - SAM)

Kentro is hiring an experienced ServiceNow Developer to support the development and implementation of IT Service Management (ITSM), IT Asset Management (ITAM), Hardware Asset Management and Software Asset Management related functions within our VA End-user Support Operations and Monitoring (ESOM) contract. The ideal candidate will bring deep experience in IT management with expertise in ServiceNow platform and HAM / SAM Pro Modules.

Requirements

• Bachelor's degree in computer science, business, management, information systems, engineering or related field
• 8 years of IT experience as ServiceNow Solution development or similar ITSM/ITAM/HAM-SAM Solutions
• Strong understanding of ITSM processes, systems and best practices
• Strong interpersonal, analytical and problem-solving skills
• Excellent written & verbal communication skills, with excellent stakeholder engagement
• Ability to work with teams, but self-motivated to complete projects on your own
• Ability to communicate information and ideas so others will understand, as well as the ability to respond clearly to questions
• Aptitude to address sensitive situations and positively resolve them
• Ability to obtain and maintain Public Trust Clearance

Benefits

• Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more
• Education reimbursement for certifications, degrees, or professional development
• Opportunities for fun and professional growth and networking