Kentro

ServiceNow Developer (ESOM - SAM)

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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IT Asset Management
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IT Service Management
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Service Catalog
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Software Asset Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
October 21, 2025

Kentro is hiring an experienced ServiceNow Developer for Software Asset Management within their Virginia ESOM contract. The role focuses on implementing and maintaining IT Service Management (ITSM) and IT Asset Management (ITAM) solutions, working with VA end-users and monitoring groups. Successful candidates will demonstrate strong communication and stakeholder engagement skills and a commitment to continuous improvement and innovation.

Requirements

  • Bachelor’s degree in computer science, business, management, information systems, engineering or related field
  • 8 years of IT experience as ServiceNow Solution development or similar ITAM/SAM Solutions
  • Strong understanding of Software Asset Management (SAM) processes and best practices
  • Strong interpersonal, analytical, and problem-solving skills
  • Excellent written & verbal communication skills
  • Ability to work independently and as part of a team
  • Understanding of Service Catalog, CMDB, and ITSM frameworks
  • Knowledge of security best practices and standards related to ITSM

Benefits

  • Healthcare benefits
  • Educational reimbursement for certifications
  • Company provided insurance
  • Employee Assistance Program

Requirements Summary

Bachelor's degree in a related field + 8 yrs IT experience. Strong SAM understanding & ServiceNow experience needed. ITIL and agile experience beneficial. US citizenship/green card required