ICF

ServiceNow Developer

Join ICF as a ServiceNow Developer in Reston, VA. Leverage 3+ years of ServiceNow expertise, certifications, and scripting skills to deliver tailored solutions.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Discovery
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Human Resources Service Delivery
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IT Service Management
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Integration Hub
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Strategic Portfolio Management
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Software Asset Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Software Asset Management
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Certified System Administrator

Job description

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Posted on:
 
May 8, 2025

As a ServiceNow Developer, you will play a pivotal role in successfully developing and deploying ServiceNow solutions for our clients. You will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements.

Requirements

  • 3+ years of experience implementing ServiceNow solutions with in-depth knowledge of ServiceNow platform capabilities, modules, and best practices
  • Certified in one or more additional mainline certifications, with preference for ServiceNow Certified Application Developer, ServiceNow Certified System Administrator, Certified Implementation Specialist – Human Resources, Certified Implementation Specialist – Customer Service Management, Certified Implementation Specialist – Discovery, Certified Implementation Specialist – Software Asset Management, Certified Implementation Specialist – Project Portfolio Management
  • Scripting experience, familiarity working in an agile environment, hands-on experience configuring or building 3 or more ServiceNow applications, familiarity with ITIL processes and IT Service Management (ITSM) principles, strong scripting skills in JavaScript and GlideScript, strong technical skills, including workflow configuration, and business rule development, experience in customizing UI and creating complex workflows, an understanding of integration techniques with external systems
  • Experience troubleshooting and resolving technical issues, detail-oriented tendencies with excellent problem-solving and analytical abilities, the ability to work effectively in a team-oriented, collaborative environment, excellent communication and interpersonal skills, with the ability to interact with clients and internal teams professionally

Benefits

  • Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process
  • All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations
  • Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act

Requirements Summary

3+ years of ServiceNow experience, certified in one or more additional mainline certifications, scripting experience, and excellent problem-solving skills