MassMutual India

ServiceNow Developer

ServiceNow Developer at MassMutual India, Hyderabad. Design HRSD apps, integrate systems, support ITSM/HRSD modules. 6+ yrs exp, APIs, SSO, Performance Analytics required.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Human Resources Service Delivery
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IT Service Management
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Integration Hub
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Now Platform App Engine
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
December 5, 2025

We are seeking a ServiceNow Developer to design and develop HRSD applications, integrate ServiceNow HRSD with HRIS systems, and perform maintenance and support tasks.

Requirements

  • 6+ years of experience and strong knowledge of ServiceNow platform, ITSM, HRSD and other modules.
  • Familiarity with HR processes (onboarding, benefits, payroll, etc.) and IT Processes.
  • Understanding of integrations (REST/SOAP APIs) and Single Sign-On (SSO).
  • Knowledge of Performance Analytics and reporting in ServiceNow.
  • Experience in developing Custom Applications.
  • Knowledge in building AI agents using Agentic AI.
  • Implementation of new functionalities in ServiceNow using OOTB best practices.
  • Automation of the existing process to reduce manual efforts.
  • Excellent communication and collaboration skills with HR and IT teams.

Benefits

  • Industry leading pay and benefits

Requirements Summary

6+ years of experience in ServiceNow platform, ITSM, HRSD and other modules