ServiceNow Developer II

The ServiceNow System Developer II plays a key role in managing and maturing of the OU Health's ServiceNow platform, performing development and support activities, and supporting System Administrator escalations of complex platform issues.

Requirements

• Perform day-to-day administration of service requests to the ServiceNow team
• Implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, notifications
• Work with system architect to fully understand business functionality, pain points, and areas of improvement
• Proactively keep ServiceNow skills current to drive platform expansion, adoption and organization initiatives
• Develop clear and concise technical and process documentation
• Maintain the integrity of the ServiceNow tool across production and non-production environments
• Assist in the technical solution aspect of ServiceNow implementations specific to design, solution architecture, integrations and functional implementation
• Identify inefficiencies to ultimately implement areas of automation and development
• Participate in the upgrade cycle for ServiceNow, including coordination of clones, upgrades and testing (via use of the Automated Test Framework)

Benefits

• PTO
• 401(k)
• Medical and dental plans