ServiceNow Developer II-CSM

Pax8 is a fast-growing, dynamic, and high-energy startup organization that uses ServiceNow as a core business tool. The ServiceNow Developer II - CSM designs, develops, builds, and customizes applications and integrations with the ServiceNow platform, particularly Customer Service Management (CSM).

Requirements

• At least two (2) to four (4) years of experience in ServiceNow development, configuration, and maintenance, particularly CSM
• Experience with CSM required and any other one (1): HRSD, ITBM, ITSM, CMDB or PPM/CPM
• Expertise with ServiceNow integration, automation, and workflows
• Expertise with creation and modification of various Access Controls (ACL's), Business Rules, Client Scripts, UI Actions and UI Policies
• Highly experienced in creating and configuring business rules, UI policies, UI actions, client scripts, ACLs
• Thorough understanding of ITIL and ITSM/CSM Framework
• Expertise in ServiceNow Web technologies - JavaScript, REST, HTML, CSS, Angular JS, JSON, Glide, React
• Expertise in Performance Analytics, Playbook development, Process Automation Designer, Virtual Agent and Portal development
• Preferred experience in Predictive Intelligence

Benefits

• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups