Seeking a highly skilled and experienced ServiceNow Architect to lead and optimize our ServiceNow platform, encompassing ITSM, ITAM, ITOM, HRSD, Facilities Management, Portals, Workspaces, and Integrations. The ideal candidate will possess excellent communication skills, strong documentation abilities and a deep understanding of agile practices.
Requirements
- 8+ years of hands-on experience with ServiceNow, including architecture, design, and development.
- Proven experience in ITSM, ITAM, ITOM Discovery & Service Mapping, HRSD, Facilities Management, Portals, Workspaces and Complex Integrations.
- Proficiency in JavaScript, Glide API, Flow Designer, Integration Hub, and MID Server setup/configurations.
- Deep understanding of CMDB architecture, CSDM framework and related processes.
- Strong expertise in Portal and Workspace customization using AngularJS and ServiceNow UI Framework.
- Excellent communication, presentation, and documentation skills.
- Ability to work collaboratively within agile teams.
- Strong problem-solving skills and attention to detail.