GovCIO

ServiceNow / ENT Tools Lead

Join GovCIO as a ServiceNow / ENT Tools Lead in Washington, DC. Leverage 10+ years of ServiceNow expertise to enhance ITSM systems. Benefits include flexible work and training support.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
Department - JobBoardly X Webflow Template
IT Operations Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 5, 2025

GovCIO is seeking a ServiceNow / ENT Tools Lead to design, configure, and administer mission-critical IT service management systems. This hybrid role will focus on operational excellence, strategic digital transformation, and ensuring alignment with USSS mission requirements. The position will be based in Washington, DC and is a hybrid remote position.

Requirements

  • 10+ years of experience in enterprise IT support with a focus on ServiceNow administration and configuration.
  • 5+ years of experience supporting or integrating enterprise tools.
  • US citizenship is required to acquire a Top Secret Clearance.
  • Strong understanding of ITIL frameworks and enterprise ITSM/ITOM principles.

Benefits

  • Employee Assistance Program
  • Corporate Discounts
  • Learning & Development platform
  • Training, Education and Certification Assistance
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

Requirements Summary

10+ years ServiceNow admin. 5+ years enterprise tool integration. US citizenship is mandatory and Top Secret Clearance required. Bachelor's degree in IT support or related field