ServiceNow Enterprise Architect

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. As a ServiceNow Enterprise Architect, you will play a key role in designing and guiding the implementation of complex ServiceNow solutions across multiple platforms and modules.

Requirements

• 5+ years of hands-on experience designing and implementing ServiceNow solutions
• Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM, ITBM, HRSD, and CMDB
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
• Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment
• Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms
• Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability
• In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance
• Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence
• Certifications: ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA), or ServiceNow Certified Technical Architect (CTA) preferred
• ITIL Knowledge: Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
• Project Management: Experience with agile methodologies and managing large-scale ServiceNow implementations
• Leadership & Communication: Strong leadership abilities with experience managing cross-functional teams, guiding developers, and liaising with stakeholders at all levels. Excellent written and verbal communication skills

Benefits

• Generous Paid Time Off
• 401k Matching
• Comprehensive benefits package
• Bonus and a stock award program (as applicable)