ServiceNow Governance Lead

Bank of America is seeking a ServiceNow Governance Lead to join their Global Technology Service Management function. The role will involve leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF).

Requirements

• Minimum of 5 years of experience with the ServiceNow Platform
• Minimum of 3 years of experience ServiceNow process design
• Experience in operation and improvement of a governance framework in a large enterprise environment
• Experience in managing governance councils, committees or other leadership bodies
• Experience creating or improving policy, standard, and key indicator design

Benefits

• Discretionary incentive eligible
• Eligible for an annual discretionary award
• Benefits eligible
• Industry-leading benefits
• Paid time off
• Resources and support to employees